Leeds Building Society has launched an ongoing programme of one-to-one free fraud clinics at its high street branches across the UK to support those who want to improve their financial resilience and learn more about how to protect themselves from financial crime.
Research from the Society shows that 42% of members[1] were worried about being targeted by financial scammers, so the mutual set to work training colleagues to deliver a programme of free clinics at its 51 branches across the UK.
The new ongoing programme of 30-minute sessions will be run by branch managers who will take customers through the most common financial crimes and offer expert advice on how to protect themselves.
Created by the Building Society’s Customer Experience and Financial Crime Prevention teams, the clinics will cover everything from online banking and card fraud, to scam mail and APP fraud. Each session will be tailored for the attendees, covering any specific concerns they may have in more detail.
The appointments are available to the Society’s members as well as the general public and can be booked via telephone or in branches. Details can be found on the Leeds Building Society branch finder online.
Stephen Senior, Head of Financial Crime Prevention at Leeds Building Society, said:
“According to UK Finance, £1.17 billion was lost to fraud in 2024, a shocking figure and something we want to help to tackle. Through developing this educational programme, we hope to help our members and the general public feel more confident about how to protect themselves from financial crime, and give them the tools and knowledge to spot potential scams.”
