Colindale Tube station becomes latest addition to step-free network as new ticket hall opens to customers

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Colindale Tube station’s new landmark ticket hall opened to customers today (Monday 22 December), giving the station on the Edgware branch of the Northern line step-free access for the first time.

The new ticket hall replacing the former 1960s-built entrance includes a distinctive curved ceiling clad with laminated timber, a sustainable blue-and-green roof drainage system, and a lift giving access from street to platform – meaning Colindale becomes the 94th step-free station on the Underground network as part of the Mayor and TfL’s ongoing work to make the capital’s transport network more accessible.

The new ticket hall also provides additional capacity, supporting new homes and helping to future-proof the station for the projected increase in customer demand over the years to come. In addition, the area outside the new station entrance has a wider pavement for pedestrians.

Work started on the station’s major upgrade in January 2024, with funding from the Government and contributions from Barnet Council, local developers and TfL. Without this upgrade, Colindale Tube station was expected to reach passenger capacity by 2026. After a six-month closure in the second half of 2024 for heavy construction work, the station partially re-opened in December 2024 allowing customers to access the Northern line platforms via the existing ticket hall and new staircases while the rest of the station was still under construction.

Now that Colindale’s new ticket hall is open, TfL will complete the final parts of the station’s major upgrade which includes installing an enhanced accessible customer toilet (available from mid-2026), permanent signage, new cycle parking facilities and letting the station’s new retail space. The previous ticket hall will be demolished, and TfL will continue discussions with Barnet Council about potential future uses of the site following completion of the upgrade.

TfL Image – Colindale gates
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London’s Deputy Mayor for Transport, Seb Dance, said: “The Mayor and I feel strongly that everyone should be able to enjoy everything our great capital has to offer, which means it’s vital we make our transport network as accessible as possible. I’m delighted that Colindale is now the 94th step-free Tube station and will benefit from a whole host of other improvements to not only improve accessibility but also support major housing developments in the local area, as well as boosting local businesses and inclusive economic growth. More than a third of Underground stations across the capital are step-free and we are determined to keep growing this number as we build a fairer, better London for everyone.”

Rail Minister, Lord Peter Hendy, said: “With nearly £30 million in Government investment, the new step-free Colindale station is a testament to what delivering a modern, inclusive transport system can do for local communities. This upgrade will not only make journeys easier and more comfortable for thousands of Londoners, but will support thousands of new homes and boost local growth for years to come.

“Improving accessibility across our transport network is a priority for this Government and this is a brilliant example of that commitment in action.”

Stuart Harvey, TfL’s Chief Capital Officer, said: “The major upgrade of Colindale station is set to transform the journeys of thousands of our customers for many decades to come, with a larger ticket hall and step-free access for the first time. Making our transport network as accessible as possible is one of our top priorities, and this major upgrade is a clear demonstration of how strong collaboration between public and private sector partners can boost public services. It’s also key to supporting sustainable growth, helping to unlock the delivery of thousands of new homes and jobs.”