Lime, a leading provider of shared electric vehicles, today announced a major milestone in its London Action Plan: helping fund more than 930 new e-bike parking bays in collaboration with London boroughs since January; a 40% increase since the start of the year. It already surpasses the total amount funded in 2024, and takes the number of parking bays Lime has helped fund in London to more than 3,250.
In January, Lime bolstered its onstreet team numbers by 60%, to over 400 people. More team members and greater parking capacity have resulted in a 59% reduction in parking bay overcrowding year-on year – when a parking location cannot meet parking demand – tackling one of the biggest challenges stemming from the capital’s growing demand for cycling. It has also improved its response times by 69% since January.
Lime has also rolled out a series of new technologies to drive additional parking improvements with its riders. The latest of which includes piloting a new in-app incentive feature. Highlighted via a purple diamond icon, it offers riders free minutes when they start a ride on a vehicle that is misparked, or in an overcrowded parking bay.
To drive further progress as part of its London Action Plan, Lime is today inviting London businesses to contact Lime about converting under-utilised outdoor space into e-bike parking for customers and staff. Upon its approval, Lime will cover all the implementation and maintenance costs, making it a low lift way for organisations to support sustainable commuting and attract visitors travelling by bike and help expand e-bike parking capacity.
It comes as a Lime survey from February 2025 showed 1 in 3 Londoners have commuted by rental e-bike, a number that jumps to 81% among Gen Z. A further 23% of Londoners said they want to commute more often by bike this year–underscoring the value increased bike parking capacity can deliver, particularly in London’s major employment hubs.
Cycling in London has grown rapidly. Recent City of London Corporation data now shows there are more trips made by bike in the borough than by car, and shared e-bikes are a significant driver of this growth with trips quadrupling since 2022. Across London, the number of daily cycle journeys has also increased with 1.33 million daily journeys taking place in 2024, according to Transport for London.
Lime’s efforts align with the Mayor of London’s goals to establish 40,000 cycle parking spaces and increase daily cycling trips by a third by 2030 (vs 2022), reflecting the city’s shift towards active travel.
Delivering change across London
Lime’s London Action Plan, launched in January, was developed with this cycling growth in mind. The £20m commitment focused on investment across five key areas: parking, operations, technology, safety and community.
In line with these goals, since January Lime has::
Invested £760,000 into building more than 932 new parking bays across London – a 40% increase since January, reducing overcrowding by 59% to accommodate more parking spaces for e-bikes compared to the same period last year (Jan-Sept).
Improved response times by 69% since January, meaning bikes reported for relocating are dealt with more quickly.
Reduced rider misparking through live feedback for riders ending trips, powered by an AI machine learning tool, empowering riders to improve parking while keeping pavements clear and accessible.
Introduced a new in-app incentive feature which offers riders free minutes when they start a ride on a vehicle that is misparked, or in an overcrowded parking bay.
Improved customer feedback, with complaints down 64% in January-September 2025 when compared with the same period in 2024, as Lime continues to invest in its operations and rider experience.
Formed a new event team to manage the logistics around big events like Hackney Half and Wimbledon – creating dedicated event parking at more than 70 London events, with a combined capacity of 25,000 spaces
Funded a cycling safety report, campaign and training programme, helping more riders learn how to cycle safely and confidently in the city.
Made cycling more accessible to Londoners through its Share The Joy community grants programme, in partnership with The London Cycling Campaign (LCC). It has provided more than £160,000 to 58 local organisations since it launched, with the next round of funding set to open later this year.
As part of the London Action Plan, Lime committed to regular progress reporting on the impact of the plan, the first of which has come today.
Wayne Ting, CEO, Lime: “We’ve been on an amazing journey with London over the past seven years, and we’re only scratching the surface of its potential as a top tier city for cycling. Part of that journey is tackling growing pains as they arise, which is why we’re glad to share progress in that effort today.
Our London Action Plan is an ongoing commitment to operational excellence, and while this work will continue, we hope this update makes clear: we’re listening, acting on feedback, and adapting to Londoners’ needs.
“Building on our momentum this year, we’re now excited to invite London organisations to benefit from joining us on this journey. By making it easy and cost-free to offer cycle parking, we can help more employees commute by bike and more customers travel sustainably.
“Cycling in the capital continues to grow, and we couldn’t be more excited to be part of it through our close collaboration with partner boroughs and TfL. London is not just our long-term home, it stands as a model to the world for how micromobility can help cities move towards a greener, more sustainable future.”
