Local Home Care Expert Highly Commended for Enhancing Care Sector Retention

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Dana Redondo, a Recruitment Manager for home care provider Bluebird Care Wandsworth, Clapham & Streatham, has been highly commended for the prestigious Recruitment & Retention Award at the Stars of Social Care Awards. These awards shine a light on the stars of social care, paying tribute to the workforce, who through dedication and a commitment to care, go above and beyond to support their customers.

The Recruitment & Retention Award celebrates those who have evidenced exceptional employee motivation and high-quality recruitment practices that are responsive to the needs of both the employer and the people they care for. Dana Redondo’s recognition in this category underscores her dedication and effectiveness in building a strong, committed care team, in a sector that frequently sees low rates of retention and high rates of turnover. Indeed, a large percentage of her team have been with the company since its inception well over a decade ago.

Dana Redondo, Recruitment Manager at Bluebird Care Wandsworth, Clapham & Streatham, said:
“As a Recruitment Manager, I’m picky about who we employ, and I get to know all of our carers, assistants, many of whom have been with us for many years, individually. I support them throughout their careers and love witnessing them become confident, respected, and vital members of our team. Delivering exceptional care is our top priority.”

Under Dana’s leadership, Bluebird Care Wandsworth, Clapham & Streatham has seen significant improvements in retaining talent in the South London area. Her personalised approach to recruiting individuals to work in social care ensures that each carer is not only highly qualified, but also a perfect fit for the team’s culture and values.

By supporting care assistants throughout their careers, Dana has fostered a work environment where employees feel valued and motivated, leading to higher retention rates and improved care for customers.

Bluebird Care Wandsworth, Clapham & Streatham also won the ‘National Home Care Employer’ award at last year’s National Great British Care Awards, following on from ‘London Home Care Employer’ in 2022.

Alice Cerilli, Director at Bluebird Care Wandsworth, Clapham & Streatham, commented:
“Dana’s commitment to understanding each care assistant’s strengths and potential has been instrumental in our success. Her innovative approach to recruitment and strong support for our team have made a profound impact on our service quality.
“We are incredibly proud of Dana’s achievements and the positive influence she has on our team. Her dedication to our carers and clients alike exemplifies the values of Bluebird Care Wandsworth, Clapham & Streatham and sets a benchmark for excellence in recruiting passionate and caring individuals to our team.”

This high commendation reflects Dana Redondo’s exceptional contribution to the home care sector and her ability to channel innovation into tangible improvements for both team members and customers.

Her work ensures that Bluebird Care Wandsworth, Clapham & Streatham can continue to provide the highest standard of care to members of the community.