A new partnership between Medbelle and The Doctors Clinic Group offers patients around London an alternative to long waiting times with fast access to specialist orthopaedic care and a network of private consultants.
At a time when patient demand is outstripping NHS capacity, patients are often in pain or discomfort for extended periods, and more people are turning to private care. However, this can be a daunting and confusing process for patients who do not know how to navigate the system or find guidance.
This partnership combines The Doctors Clinic Group’s expertise in Primary and Secondary care with Medbelle’s digital approach and personal Patient Care Advisers, giving patients access to the highest quality care in a way that is timely and easy to navigate.
Medbelle is the world’s first ‘digital hospital’, using technology and a patient-centred approach to join up the often fragmented private healthcare system, giving patients individual support, taking care of logistics, and digitalising the administration of the entire healthcare journey. This approach allows patients to focus on their recovery, while their personal Patient Care Adviser takes care of everything else, and answers their questions.
The Doctors Clinic Group has clinics in various London locations as well as offering appointments from anywhere in the world via video. The Group will refer patients to Medbelle for conditions such as hip and knee pain, back and shoulder pain, mobility issues and arthritis. Medbelle has consultants located across the country and their Patient Care Advisers are accessible via app and phone. Patients are provided with information and support enabling them to choose the best care for them, whether that is surgical or non-surgical.
Sarah McGee, Primary Care Pathway Manager at Medbelle, said: ‘Too many patients are currently suffering while they wait for the care they need, but don’t know how to navigate the private healthcare system. This partnership helps those patients, thanks to the combination of digitalisation, one-to-one patient care, and the strong partnership between The Doctors Clinic Group and Medbelle. This brings us another step closer to achieving our united mission of providing value-based care to more and more patients’.
David Mezher, CEO of The Doctors Clinic Group added: ‘We’re delighted to expand our secondary care provision for our patients nationwide with this new partnership. We’re excited to collaborate with a partner who shares our desire to help patients put their health first and deliver truly joined up healthcare, especially at a time when patients’ needs have never been greater.’
Medbelle’s technology also collects information on the outcomes of all referrals. In conjunction with The Doctors Clinic Group, they will use this to ensure patients receive fast access to high-quality care that delivers an improved patient experience. Medbelle uniquely looks after patients along their entire care pathway and these insights provide greater clarity, allowing clinicians to identify opportunities to improve outcomes.
Patients can get a rapid referral to a specialist orthopaedic consultant by booking a GP appointment. With over 60% of patients at The Doctors Clinic Group seeing a doctor within 24 hours, patients now have the option to start treatment and their recovery without the stresses of outdated, lengthy processes.
