After months of anticipation, Pets at Home opened it’s new look Pet Care Centre in Brentford today, Friday 16th August. Open seven days a week, the new look Pet Care Centre has increased in size to become a comprehensive one-stop destination for all your pet care needs. The centre also features a state-of-the-art veterinary practice and grooming salon.
To celebrate the new look Pet Care Centre, the Vet practice team and Store Manager, Naresh Kerai, held a ribbon cutting ceremony and launch event which will follow into the weekend. The celebration will feature an array of fun free activities, including free face painting and family games. Additionally, from today, Pets at Home is excited to host a local Golden Bone competition, where lucky “pawticipants” who find the five golden bones, hidden in Syon Park, will each win a £50 Pets at Home gift voucher*.
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The new look Pet Care Centre, which has expanded from 9,000 sq ft. to 14,000 sq ft., gives local pet owners access to a brand-new concept store offering a range of specialist services and an in-store experience that’s tailored to the needs of pets. The new look store includes:
A dedicated Nutrition Hub with an increased range of fresh, frozen and raw food options to reflect the diverse feeding choices adopted by pet owners today. The Hub will also feature increased fridge and freezer space, a pick-and-mix treat bar stocked with natural products, and a designated consultation area for help and advice across all life stages from puppy and kitten to senior.
An expanded Health Centre making it easier for customers to manage their pets’ everyday healthcare needs, including licensed medications and easy access to free pet weighing scales.
Digital and interactive screens to help educate customers with their pet choices.
A team of specialist pet care advisors who are on hand every day to support with free advice, including flea and worm subscriptions, free weight checks and pet food consultations, as well as expert coat and harness fitting service for dogs.
A small animal pet village to inspire the next generation of pet owners and encourage face to face conversations on responsible pet ownership.
A pet adoption centre and pet food bank donation point, in partnership with Blue Cross, to support local pets in the community.
Additionally, the Pets Grooming Salon has doubled in size to accommodate the high demand in the area by offering increased appointment availability. With nine grooming tables and three baths, this salon is set to be one of the busiest.
Companion Care veterinary practice in Brentford has now completed its rebrand to Vets for Pets and continues as a locally owned practice as one of the largest in the area, run by a team of six highly skilled vets, advanced veterinary nurses and experienced client care advisors offering a range of veterinary services. It is one of the few veterinary practices in the area to open seven days a week, with free parking and offers extended consultations of 30 minutes to ensure the best standard of care.
Pets at Home has invested over £1 million in refurbishing, enhancing and futureproofing the Brentford Pet Care Centre to offer local pet owners the very best care, services and experience for their pet.
The new look Pet Care Centre is part of Pets at Home’s ongoing expansion programme, with the pet care business opening new stores, refurbishing existing stores and growing its veterinary practices to deliver outstanding pet care services in communities across the UK.
Store Manager, Naresh Kerai at Pets at Home Brentford, said: “We’re thrilled to announce the opening of the new look Pet Care Centre in Brentford. With a fresh look and feel, enhanced range of services and an improved in-store experience, we’ve got everything the local community needs to keep pets happy, healthy and safe. We can’t wait to open our doors and customers to come and see the changes for themselves. Our dedicated team of pet care advisors have all been specially trained to help support customers in the best way possible – from expert harness fitting to nutrition advice, we are here seven days a week.”
