The Royal Borough of Greenwich has taken home two prestigious national awards for its pioneering work in social housing safety and compliance.
Our trailblazing work to overhaul how we tackle mould, damp and condensation has won ‘Best Response to Awaab’s Law’ at the Association of Safety and Compliance Professionals (ASCP) Awards 2025.
The council’s redesigned service has resulted in a faster response time for residents through a new online and phone system, better use of targeted interventions to prioritise vulnerable residents, and the recruitment of a specialist team to lead the work.
A spokesperson for the Royal Borough of Greenwich said: “These awards reflect the scale and impact of the work we’ve done to improve our housing stock and ensure residents have a safe and secure home.”
“As a council we are proud to be leading the way in how we’ve been able to transform the way we handle cases of damp, mould and condensation. We’re working smarter and faster, with a resident-first system – and now we’re seeing the results.”
The event, which celebrates stand out achievers in the social housing sector, also recognised the council’s Head of Landlord Risk and Compliance, Susan Murray, who picked up an individual Women in Safety and Compliance award.
In just two and a half years, Sue has spearheaded and put in place robust processes, procedures, and policies for all six compliance areas – fire, gas, asbestos, water, electricity, and legionella. Her exceptional leadership has resulted in a revitalised, high performing team that are focused on ensuring our residents can be as safe as possible.
A council spokesperson added: “We’re rightly proud of Sue for setting a new standard for not only compliance professionals but particularly for women working in senior roles in the male-dominated compliance sector.
“Both of these awards are testament to the hard work and commitment of our staff who are dedicated to delivering an improved service of the highest quality and protecting the most vulnerable.”
