This relentless progress in IT aims to increase efficiency using data-based, hardware-assisted software applications. The Managed Services market has been revolutionized over the past five years by the proliferation of cloud-based services such as SaaS, PaaS, and IaaS. Microsoft 365, Amazon Web Services, and Google’s Workspace are just a few examples of edge computing systems that have contributed to this shift.
Since 2008, they’ve built a solid reputation for providing the same comprehensive IT support, IT security, and IT service solutions for a wide variety of SMBs that large, well-established companies have traditionally taken for granted.
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Providing individualized attention to each of their clients is their top priority. Their constantly positive, can-do mentality is something you’ll see and feel in action.
With a Feefo Gold Trusted Service Award, a Trustpilot Gold Service Award, and a Google Trusted Service Award, you can be assured that you’re working with the most reputable IT support company in London.
In recent years, technology (and the Internet in particular) has been both a revelation and a revolution. It has irrevocably altered the corporate landscape. However, if you do something, you will stay caught up. So, we’ll make sure you don’t.
They are dedicated to providing your company with state-of-the-art IT infrastructure, cutting-edge best practices, and reliable, secure, and dependable business solutions. In what way? Gain complete peace of mind regarding your IT infrastructure and an edge in today’s cutthroat business environment.
Totality Services was founded in 2008 by Luis and Pedro Martins in London. Before that, Luis had spent over ten years working as a technology sales and marketing consultant for companies including TalkTalk, Centrica, and Sodexho.
The impact of cloud computing on the IT industry has been profound. Due to the higher initial investment and ongoing upkeep requirements, fewer businesses are opting for local or on-premise exchange servers. Totality Services, situated in London, is an IT service provider that has adapted well to the sector’s rapid evolution. Before the change, the business was ahead of the curve thanks to its internal training programs. In return, totality provided its customers with well-researched and assured answers.
A Holistic IT Support Provider
This business takes a novel approach to its market, helping client companies expand by handling all HR-related matters. In addition, it provides first-rate IT assistance by quickly fixing any problems that may develop.
Unlike the simplistic technique of ‘break and fix’ IT assistance, totality provides comprehensive coverage of all aspects of an organization’s technology infrastructure. Security, consulting, training, and procurement are just a few aspects of the IT domain it handles. Totality Services has diligently fought to earn the title of “trusted partner” among its clientele. The company’s hardworking staff has propelled it to the top of the London market for managed IT support.
Successful Growth Expert
Constant change is necessary in the fast-paced IT sector. The Director of Sales, Luis, is always on the lookout for new and better ways to promote sales. After working for companies like TalkTalk, Centrica, and Sodexho for a decade, he decided to launch his consulting firm, totality services. Luis’s years of experience in sales have given him the insight to create successful expansion plans. His duties span the whole sales cycle, from generating leads through all available channels to conducting technical discovery meetings and delivering proposals. Luis is also accountable for the business’s financial health.
Favoring Excellence over Quantity
The services provided by Totality are second to none. All managed service providers are essentially the same when it comes to goods based on either new or established technologies. Totality’s distinctive approach to customers has made the company so successful. To paraphrase what Luis says, “We consider ourselves partners rather than service providers.”
The company’s dedication to its customers has been acknowledged with the “Feefo Platinum Service Award for outstanding customer service,” It has won praise from a wide range of suppliers. totality services plan to reach its goals by ‘going the extra mile’ for its customers, an attitude for which employees are given training and financial incentives.
Feedbacks and Appreciation
A wide range of satisfied customers has well-received totality services. Google, Trustpilot, and Feefo all give the company perfect customer scores. Numerous positive reviews of the company can be found on various websites. Totality Services counts among its esteemed clientele the entertainment company Nederlander Theatre, which produces shows for the Aldwych Theatre, the Dominion Theatre, and the Adelphi Theatre. Over 1.5 million people attend one of the theater company’s performances each year. From an information technology standpoint, totality easily manages to book systems, emails, millions of bank transactions, etc.
“totality services make it fun to get IT support. There is no higher praise I could receive. Nederlander Theatres recently gave a testimonial in which they said, “I have to admit when I heard that, it put a grin on my face.
Witnessing a Global Shift
The exponential transformation in the industry is a direct result of the speed with which people can adapt to the ever-changing nature of modern technology. The COVID-19 pandemic has prompted IT experts to consider how their work would change in a cashless society. It was one of the first industries hit hard by the pandemic. For weeks, a wide range of enterprises were impacted by the shutdown of numerous IT companies.
However, with the worldwide trend toward remote work, IT was able to get back on track. Totality Services made it easier to do work from afar by providing convenient out-of-the-box options. The company’s fundamental business philosophy remained unchanged during the pandemic: to offer timely responses to customers’ concerns. When the buildings reopened in 2021, a new era in commercial IT had begun. A modern IT practitioner must study, unlearn, and relearn constantly if only to keep up with the industry.
What’s Next for UK Technology?
Totality has no intentions for growth at this time. Its intended target area is London. Totality is one of the few companies with a firm grasp on the city’s technological economy and underlying infrastructure, and it has opened multiple locations from which to do business. The company’s dedication to its customers and focus on the big picture have helped boost regional commerce.
When it comes to cloud-based services, totality services rely on Microsoft’s Azure platform. It is difficult to assess the platform’s potential and the extent of its game-changing effects on data storage and access because the technology is still in its infancy. Microsoft’s current price structure makes its products unaffordable for many small and medium-sized businesses. Therefore, the firm must maintain its on-site operations. When market conditions are satisfactory for all of the totality’s customers, the company plans to wind down its on-site operations. BT Group and the United Kingdom are currently leading an effort to replace copper broadband with optical fiber, which will have some bearing on the cost.
