Albert’s Schloss received the highest score for its venue in London’s West End at Tuesday night’s Best Bar None Awards, facilitated by Heart of London Business Alliance (HOLBA) and Best Bar None. Throughout the evening 32 premier evening and night-time venues received an accreditation recognising their commitment to excellent venue management, which in turn contributes to reducing crime and anti-social behaviour in the West End. With over 280 million people visiting the West End last year, one the of UK’s most recognised and high-profile areas, these businesses have proved to be essential in establishing the district’s status as a 24-hour destination and safeguarding its future.
Supported by the Home Office and the hospitality and drinks industries, Best Bar None is an accreditation scheme that assesses staff training and care; customer safety and welfare; and customer service and contribution to the community. Albert’s Schloss, the Bavarian bar and live entertainment venue new to the West End, earned the coveted Golden Bell award after excelling across all categories and being recognised for outstanding management.
This year’s edition also featured the introduction of a Mystery Shop Award, won by W London Hotel. Scoring an impressive 90% in the category, W London has demonstrated a clear commitment to safety for staff, customers, and the wider community alike, contributing to building public trust and setting a benchmark of best practice across the industry.
Held at St Martins Lane Hotel, the Best Bar None awards ceremony was hosted by HOLBA – a 500-strong multi-sector business membership organisation in the heart of London’s West End. The awards celebrate the dedication of licensed venues in upholding exceptional standards in the area, cultivating a safer environment and helping customers identify well-run pubs, bars, clubs, and other hospitality venues when visiting the West End. This year’s awards ceremony was sponsored by licensing solicitors Poppleston Allen, the UK’s leading licensing law firm specialising in alcohol and gambling licensing.
Mark Williams, Deputy Chief Executive, Heart of London Business Alliance, said: “The Best Bar None Awards celebrate the outstanding commitment of West End venues to delivering a safe, welcoming, and world-class experience for everyone who visits. With millions coming to the district each year, it’s vital that our hospitality businesses continue to set the benchmark for excellence in safety, customer care, and community impact. Albert’s Schloss, W London Hotel, and all accredited venues should be immensely proud of their achievements in making the West End a vibrant night-time destination.”
