The IX Corporate Services platform helps its clients with managing foreign payments. It is headquartered in the UK and serves customers across the European Economic Area. This company can provide assistance with various aspects of handling finances, from sending money to family members who live abroad to purchasing an overseas holiday home. This IX Corporate Services review will reveal the organization’s services, advantages, and characteristic features.
Company’s Ethos
Three pillars support the company’s ethos:
- Transparency. This means fair exchange rates, as well as no extra charges or hidden fees. Clients are informed about the terms of financial transfers beforehand, and these rules do not change unexpectedly.
- Security. The company takes great care to protect its clients’ sensitive information at every level, from their personal identification details to the specifics of their financial transactions. A strong technological infrastructure helps to prevent data breaches and theft.
- Efficiency. The platform works with a wide range of trusted liquidity providers and provides a high level of service quality. Its customers have access to an easy-to-use online platform for managing their transactions. The company’s employees provide personalized support to each client to ensure the smooth processing of payments.
The company’s team clearly defines its mission, which is to manage foreign exchange transactions for its customers, allowing them to focus on growing their businesses.
Value for Business
IX Corporate Services offers foreign exchange services in 130 currencies. The company has partnered with four leading fintech providers, including Ebury, Currencycloud, GC Partners, and Equals Connect Limited. These organizations have a strong reputation in the industry and employ highly skilled professionals. Thanks to these partnerships, IX has permanent access to substantial amounts of funds and never suffers from a liquidity deficiency.
Another important aspect of IX’s activities is risk management. This allows clients to avoid risky decisions thanks to the extensive expertise of its staff in the foreign exchange market. In addition, it collaborates with Ebury to develop risk management strategies that can protect businesses from market fluctuations.
IX can also provide valuable insights for businesses of all sizes. Its in-house experts are able to recommend financial and technological solutions that can benefit customers.
Technology
IX offers a fast and secure online platform for its clients, available 24/7. With its help, people can send money abroad to any number of beneficiaries without excessive expenses. A typical IX Corporate Services exchange review mentions the platform’s user-friendliness. It can cope with a substantial workload and operate at peak performance at all times. Moreover, it accelerates money transfers within the SWIFT system, which makes it more attractive to customers than traditional banks. Multi-step verification drives down the risks of fraudulent activities.
The platform is available 24/7 from any location, which is especially important for clients who frequently travel across different time zones. It supports spot transactions, which are transfers done at the current market rate. If the user needs to transfer money to multiple recipients, they can do so in bulk through the platform’s user interface. At any time, the client can view their transaction history, which is updated in real-time and export it if required.
When creating market orders, one can set the desired exchange rate. The in-house traders will monitor the market and execute transactions as soon as the specified rate is reached. This allows customers to minimize costs and maximize profits.
To hedge funds against moving exchange rates, forward contracts can be used. It is a binding contract that locks in the rate in a foreign exchange market so that the client sells or buys a currency on a selected day sometime later. This tool enables customers to fix their rates to navigate currency markets even when their volatility reaches its peak. To benefit from a forward contract, it is not necessary to make an upfront margin payment. Such contracts are customizable, which means each client can tailor their terms to a particular amount and for any maturity or delivery period.
Account Types
The IX Corporate Services exchange supports two account types. Regardless of the option the client prefers, they need to be at least 18 years old to sign up.
Private individuals can open personal accounts and manage them on their own. If they wish to share control over their funds with a partner, they have the option of a joint account.
Corporate entities can create business accounts through authorized representatives. This type of account can be suitable for any organization, regardless of its size, industry, or other characteristics.
To open either a personal or a business account, one needs to fill in a brief form on the IX official website. There, they should specify their email address and create a password. If a client has questions about signing up, they can call 01452 915740 for immediate assistance.
Both private and corporate clients can benefit from using named collection accounts. These accounts allow users to conveniently receive and send funds in their chosen currency from anywhere, compared to traditional banks. Named collection accounts are available in over 34 currencies and are located in the UK, the EU, and the USA. The funds in these accounts are protected by FCA-regulated e-money partners at a trusted credit institution.
Compliance with Legal Requirements
Most IX Corporate Services customer reviews emphasize the company’s reliability and meticulous compliance with legal norms. To ensure the highest security level, IX staff members can resort to a complex of measures.
The company reserves the right to conduct identity checks on all individuals and businesses that place an order. The IX employees can search their customer records at various identity authentication organizations and fraud prevention agencies, and these agencies will keep a record of the searches. In addition, the IX staff can use an automated scoring system for verification purposes or ask clients for documentary evidence. They may also need to visit our customers’ business premises. While these measures are not always necessary, clients should be aware that they may be required before transferring funds.
As a regulated company, IX Corporate Services continuously monitors its clients’ transactions in order to detect suspicious ones in a timely manner. It aims to prevent any transactions involving money that has been derived from illegal or unlawful activities. If in-house experts detect any issues with a transfer, they have the ability to react in various ways. For instance, they may refuse to process an order or terminate a contract with the client at their sole discretion.
When registering and verifying their accounts, clients are required to provide correct and accurate information about themselves or their businesses. If they intentionally share false or misleading data, the IX experts may notify fraud prevention agencies and law enforcement.
If a customer seriously violates the laws or regulations, their account may be closed immediately. This can happen if IX’s in-house experts suspect fraudulent behavior on the part of a user. In such cases, employees will notify the customer as soon as it is within their rights to do so. In less urgent situations, the client will receive a notification 60 days prior to account closure.
In short, if a customer follows the laws and platform rules, they can transfer funds easily and with minimal effort. However, if anyone tries to cheat, it is unlikely that they will succeed.
Support Services
Whenever a client needs a consultation, they can send an email to [email protected] or dial +44 20 3831 6653. The support operators tend to respond promptly to all requests and the quality of assistance is usually decent. Before getting in touch with the support department, it is advisable to read the legal documents on the company’s website.
Alternatively, users can ask questions in comments and private messages on social networks. The IX Corporate Services has accounts on LinkedIn, X, and Instagram. It is recommended to subscribe to these profiles, as the company regularly shares news and updates on them.
Sometimes, customers might have complex complaints that require thorough investigation. In such cases, the IX staff might need up to 15 business days to come up with a solution — or up to 35 business days in exceptional circumstances. If a complaint is related to non-payment, its settlement may take up to 8 weeks. In addition, clients can resort to free and independent services of the Financial Ombudsman to settle complaints that they might have with IX.
Affiliate Program
IX Corporate Services has an affiliate program for those who can bring new customers to the platform in return for financial compensation. New members will receive promotional materials free of charge and experienced managers will assist them to get started. Additionally, affiliates will have the opportunity to attend networking events to enhance their skills and increase their earnings.
Private individuals and organizations are both welcome to join the program. To apply, they must visit the IX official website and submit an application. To qualify for the affiliate program, applicants must be at least 18 years of age and have a significant network of contacts that may be interested in international payments.
Concluding Thoughts
To summarize this IX Corporate Services platform review, we can say that it is a regulated and reputable organization based in the UK. The company facilitates international money transfers for its customers and offers foreign exchange services in over 130 currencies, providing an alternative to traditional banks. The platform is technologically advanced, easy to use, and operates 24/7, even during volatile market conditions. Users can create personal or business accounts with IX and rest assured about the security of their funds.
