British Airways has confirmed that they are investigating the theft of customer data from its website, ba.com and the airline’s mobile app.
The stolen data did not include travel or passport details.
From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the personal and financial details of customers making bookings on ba.com and the airline’s app were compromised.
The breach is thought to have been resolved and the BA website is working normally.
British Airways is communicating with affected customers and we advise any customers who believe they may have been affected by this incident to contact their banks or credit card providers and follow their recommended advice.
A statement from BA said “We have notified the police and relevant authorities.”