MONDAY 30 October saw the opening of one of the new retail outlets in Brentford’s regenerated town centre, with this well-known brand being the first business to open its doors to the public.
Situated in the heart of the High Street, Specsavers Brentford’s new store directors welcomed in residents as they showed off the very latest in-store design, value and designer frames, and diagnostic testing equipment.
This desirable South West London Borough has seen a complete transformation, which is attracting new families and commuters, with its easy access to central London and iconic beauty spots such as Richmond and Kew.
The Brentford store is headed up by optometrist and retail directors Tajinder Dhiman, Sim Gujral and Arjun Varma. They are also at the helm of nearby sister store, Specsavers Hounslow, and together they hope to use their experience to drive great customer service seven days a week in the Brentford area.
During the last few months the store’s recruitment drive has successfully attracted local talent to the new team, with the appointment of a store manager, two pre-registration trainee optometrists and four members of the customer service team.
Specsavers has a great reputation for training and development, offering an excellent apprenticeship programme, rated outstanding by Ofsted, plus a structured career pathway with industry related qualifications available to all staff so they can upskill and progress.
The Brentford store offers customers three patient testing rooms, providing them with the latest state-of-the-art pre-room testing diagnostic equipment, including a soundproof hearing box so customers can have their hearing tested, coupled with the latest micro-suction equipment to clear blocked ears.
Customers can choose to have an OCT (Optical Coherence Tomography) 3D scan, which is hospital-grade, advanced diagnostic, eye-scanning equipment that helps detect several eye conditions, including glaucoma and diabetic retinopathy. It can detect eye conditions up to four years ahead of them presenting via a standard eye test.
The OCT scan uses light to take more than 1,000 images of the back of the eye and beyond, looking at the optic nerve and creating a cross-sectional view. The optometrist can then store the customer’s OCT images and monitor for any changes over time, which is a real benefit to overall eye health.
A weekly hearing clinic is held every Sunday, with capacity for more days in the future. Clinical services offered include a full 15-minute hearing screening test, used to identify that the hearing is within the acceptable range, and a full one-hour hearing test which produces a very accurate audiogram, and hearing aid dispense. The store offers a wide selection of hearing aids, a dedicated aftercare service and wax removal, and is fully supporting both private and NHS patients who have concerns with their hearing. It also provides options for a range of hearing protection aids which are available for activities such as swimming, music, work, cycling or sleep plugs.
Excited that Specsavers Brentford is open to the public, optometrist director Tajinder Dhiman says: ‘We have been really looking forward to opening our doors to the people of Brentford and getting to know everyone. It’s an exciting time as the area has undergone rapid change over the last five years. ‘We look forward to being part of the community and providing excellent eye and hearing care to residents and businesses.’
If you can’t make it in-store, you may be able to book an appointment with the Home Visits team who are celebrating 10 years in the community. To find out more on eligibility, please visit https://www.specsavers.co.uk/home-eye-tests
As part of the store launch you can book a £10 sight test, just head over to the website. To book in for a sight or hearing test, you can contact Specsavers Brentford on 020 3750 0409. Alternatively, you can book online at https://www.specsavers.co.uk/stores/brentford
