Step-by-step Grading Guide for Refurbishing Business


Grading might be the most challenging part of device evaluation as it requires a subjective estimation of the device’s cosmetic condition. Setting the grade correctly is crucial, as the amount of work that needs to be done to refurbish the device greatly depends on it. The NSYS team has prepared an easy-to-follow guide on consistent refurbished grading that can be easily implemented in your company.

What Is the Grading System?

A set of grades with clear descriptions is called a grading system. There are multiple systems available, and we are sharing the one that is popular among our clients:

  • Grade A. These are the devices of the best quality that you can expect from pre-owned electronics. The device may have slight signs of use, but the condition is almost perfect.
  • Grade B. The device is in good condition but has several slight imperfections like scratches and dents.
  • Grade C. The signs of use on these devices are apparent. Although the condition is satisfactory, the smartphone has deeper scratches and dents.
  • Grade D. These devices are in poor condition, with cracks and deep scratches.

How to Set the Grades?

When you have chosen the grading system that fulfills your company’s needs, you need to create guidelines that your workers must follow while setting the grade. Here is a three-step guide that you might implement:


Put the device on a flat surface and wipe it well with a cloth so no dust is left on the screen. Open the program where you will record the information about the smartphone. It might be the warehouse inventory management software that can then help you track the device until you sell it to the end user.

Brief inspection

Look closely at the device for eight to ten seconds and note any significant imperfections. Check the smartphone ports for foreign objects.

Detailed inspection

Run your nails over the scratches to detect how deep they are. Count how many of them you have found. Set the grade according to your grading system.

However, automating this process is the best idea. Use the NSYS Autograding solution to get consistent results!